We offer Premium White Glove In-Home delivery and set up. Unlike most online furniture retailers, we have our own trucks and our own professionally trained delivery teams so that we can ensure the very best quality delivery possible! If you have questions about a return, exchange, or cancellation, please contact your sales associate or nearest location.
Nation wide shipping on Quick Ship products also available. Shop Quick Ship
Delivery Time Frame
Once all items on your order have been received from suppliers and are in inventory, you should expect someone from our delivery department to call you and schedule an appointment for your in-home delivery. For items in our Express Ship program, your order will be shipped via UPS Ground based on availability, and usually arrives at your home in 2 to 6 days from the time of shipping.
Product or Pricing Inaccuracies
While we take every precaution to insure all products and pricing are correct on our website, mistakes do occur. Should you find a mistake, please contact us at firstname.lastname@example.org. Prices and the availability of products and our services are subject to change without notice. Despite our best efforts, we will, from time to time, make pricing mistakes. We will endeavor to promptly correct any mistakes as we become aware of them. We reserve the right to revoke any offer and/or correct any error at any time, including after an order has been submitted and even in the event that your method of payment has been charged. Any disputes related to pricing will be resolved at our sole and complete discretion.
Any order may be cancelled with no penalty as long as it has not shipped yet. In the event that the order has shipped, the order cannot be cancelled. If the order is refused, the customer will not be refunded the delivery fee and will have to pay a 25% restocking fee as well. It is possible that items have shipped and the order has not yet been updated, so it will be necessary to have one of our team members check your order status before cancellation status is confirmed. Please contact us directly regarding any questions or issues at email@example.com, or by phone at 912-490-1005